Short Answer

No. The mattress sold on retail websites is the domestic Unity Pocket. This is the commercial Crib 5 hospitality version, built specifically for glamping sites and paid accommodation.

Full Answer

No — although the name is similar, the product is completely different.

Retail versions of the Komfi Unity Pocket are designed for household bedrooms. They are:

• not Crib 5 fire rated
  
• not built for high turnover or commercial cleaning cycles
  
• not covered by a commercial warranty
  
• not suitable for paid-stay environments
  

The version we supply is the hospitality-grade Unity Pocket, manufactured by Komfi to their Medium Hazard (Crib 5) specification under BS 7177, which is required for any glamping, hospitality, or short-stay accommodation hosting paying guests.

This commercial model uses:

• Crib 5 fire-safe materials (compliant with the Fire Safety Order 2005)
  
• Ecofoam™ high-resilience recycled core designed for heavy turnover
  
• A 10-year commercial warranty instead of a domestic one
  

It’s built to withstand hundreds of different guests per year, environmental swings inside pods, and the operational demands of a glamping business.

In short: the retail Unity Pocket is for bedrooms.

This version is for business owners.

Short Answer

Because Crib 5 is the required fire safety level for any accommodation hosting paying guests. A normal domestic mattress is not compliant, and using one can cause insurance refusal, failed inspections, or legal issues.

Full Answer

Glamping sites legally fall under “non-domestic premises” when hosting paying guests. That means they must comply with the:

• Regulatory Reform (Fire Safety) Order 2005

• BS 7177: Specification for Resistance to Ignition of Mattresses in Non-Domestic Settings

Under these rules, any mattress used in holiday accommodation must meet Crib 5 (Source 5) fire resistance — the commercial hospitality standard.

A normal mattress sold online is tested only to domestic ignition levels and does not meet BS 7177 (Medium Hazard). This makes it unsuitable — and in many cases illegal — for use in glamping pods, cabins, shepherd huts, and any paid-stay environment.

A Crib 5 commercial mattress is designed to:

• Resist stronger ignition sources (Crib 5 / Source 5 fire test)
  
• Meet the fire safety requirements for commercial hospitality
  
• Reduce insurance risk (insurers routinely check Crib 5 compliance after incidents)
  
• Pass fire risk assessments required under the Fire Safety Order
  
• Provide peace of mind for inspections, licensing, and audits
  

Beyond fire safety, commercial mattresses are also engineered for:

• high turnover
  
• deep cleaning cycles
  
• seasonal conditions (cold/warm pods)
  
• long-term durability and hygiene
  

Using a domestic mattress can expose the operator to:

• insurance refusals
  
• failed fire safety inspections
  
• potential enforcement action under the Fire Safety Order
  
• faster wear-and-tear and guest complaints
  

For any professional glamping business, Crib 5 isn’t optional — it’s required.

Short Answer

It’s engineered for glamping pods — compact spaces, rapid temperature changes, and high guest turnover. Most operators get 5–10 years of reliable use.

Full Answer

Glamping pods place unique demands on a mattress: tight access, high humidity, frequent turnovers, and rapid temperature changes. The commercial Unity Pocket is designed specifically for these conditions.

It arrives rolled and vacuum-packed for easy installation through narrow pod doors, uses Ecofoam™ that keeps its structure in both warm and cold temperatures, and is sized to fit the most common pod layouts (Singles, Small Doubles, Doubles, Kings).

The materials are hospitality-grade, meaning they resist:

• constant guest turnover
  
• seasonal temperature swings
  
• moisture and humidity variations
  
• repetitive cleaning cycles
  
• long-term compression and sinkage
  

Most operators get 5–10 years of dependable performance, depending on occupancy levels. The 10-year commercial warranty provides additional reassurance that this mattress won’t need replacing every season — unlike domestic mattresses that quickly lose structure under glamping conditions.

This specification is built for pods, built for business, and built to last.

Short Answer

Yes. A protector shields your mattress from moisture, stains, odours, and guest damage — essential for glamping sites with high turnover and tight cleaning windows. Protectors start at £39 ex VAT, depending on size.

Full Answer

Yes — and for glamping sites, it’s one of the most important upgrades you can make. Even with a commercial-grade mattress, a breathable, waterproof protector is what keeps your mattress clean, hygienic, and performing well over the long term.

A quality protector provides:

• Hygiene control — blocks sweat, spills, odours, and bacteria
  
• Faster changeovers — quick wipe-downs or simple machine washing
  
• Asset protection — prevents moisture and accidents reaching the core
  
• Consistent presentation — guests always see a fresh, clean sleep surface
  

Pods especially benefit because they experience:

• higher humidity and condensation
  
• outdoor clothing, mud, pets, and unpredictable guest behaviour
  
• tight cleaning windows in peak season
  
• rapid changes in temperature and moisture
  

Even though this mattress is commercial-grade, a protector massively improves lifespan, cleanliness, and operational efficiency. For any site hosting paying guests, it’s a small upgrade that prevents big problems.

Protector pricing:

• Single: £39 ex VAT
  
• Small Double: £44 ex VAT
  
• Double: £49 ex VAT
  
• King: £59 ex VAT
  

Simply select “Yes” before adding your mattress to the cart.

Short Answer

Yes. It’s engineered to perform consistently in hot summers, cold winters, and everything in between — exactly what glamping pods experience.

Full Answer

Yes — and this is one of the key advantages of the commercial upgrade. Glamping pods heat up, cool down, and retain moisture very differently from normal bedrooms. The commercial Unity Pocket is built to stay comfortable and supportive across all seasons.

It uses:

• Ecofoam™, which maintains support in both warm and cold temperatures
  
• Pocket springs, which improve airflow for summer cooling
  
• Resilient commercial-grade materials, which don’t harden in winter or sag in summer
  

Domestic mattresses aren’t engineered for these environmental swings, which is why a commercial specification makes a noticeable difference in performance and longevity.

Short Answer

You’re paying for the commercial hospitality specification — Crib 5 fire safety, commercial-grade durability, UK manufacturing, and a 10-year commercial warranty. This isn’t a domestic mattress; it’s the specification required for professional, paid guest accommodation.

Full Answer

Our pricing reflects the hospitality-grade specification, not consumer retail models.

Domestic mattresses are designed for one household. This commercial version of the Komfi Unity Pocket is engineered for continuous guest turnover, strict fire regulations, and long-term structural performance in outdoor accommodation.

You’re paying for:

• Crib 5 fire compliance (legally required for hosting paying guests)
  
• High-turnover durability designed for hundreds of stays per year
  
• Commercial-grade structure retention that outlasts domestic foams
  
• UK manufacturing trusted by universities, hotels, and NHS facilities
  
• Year-round performance in pods with temperature and humidity swings
  
• A 10-year commercial warranty, giving operators long-term security
  

Commercial Crib 5 mattresses in the wider hospitality sector typically cost £600–£1,000+.

Our pricing is set far below the wider commercial market, while still delivering full compliance, hospitality engineering, and a decade of warranty-backed performance.

For glamping operators, this means:

• fewer replacements
  
• smoother inspections
  
• a mattress built for pods — not bedrooms
  
• and a lower long-term cost per guest night

Short Answer

Delivery takes 2–3 weeks. Your mattress arrives rolled, boxed, tracked, and the driver will call around one hour before arrival. We can also arrange old-mattress collection if needed.

Full Answer

Your mattress is delivered directly from our UK manufacturing partner and typically arrives within 2–3 weeks. Delivery is fully tracked, and the driver will call you approximately one hour before arriving so you can prepare access on site.

Each mattress is delivered:

• Rolled and vacuum-packed for easy access through tight pod doors
  
• Individually boxed for protection during transport
  
• Ready to use within a few hours of unrolling
  

If your new pods are arriving soon, we recommend scheduling the mattress for earlier the same week (Mon–Wed). This avoids last-minute pressure and ensures everything is guest-ready ahead of launch.

We also offer an optional old-mattress removal service, ideal for refurbishments or site upgrades.

If you’d like help planning delivery timings — or want to confirm whether removal is available in your postcode — simply book a quick call using the calendar below, and Taylor will walk you through the process.